When you close and then reopen the lid on a laptop, the Connecting and Configuring Displays (CCD) feature in Windows automatically reverts the display mode to the last active selection. This behavior is by design in Microsoft Windows. Change the color-setting mode in the Color Settings On-Screen Display Menu (OSD) to Graphics or Video, depending on the application. Some USB devices like external portable hard drive require higher electric current; connect the device directly to the computer.

Jumpstart productivity: Simply press the monitor power button and the power sync feature seamlessly starts your monitor and connected Dell PC, even when the laptop lid is closed. Compatible with select Dell PCs. Display mode changes from "Second screen only" to "Extended mode" after opening and closing the laptop LCD. Monitor will not support the YCbCr color format when a USB Type-C to HDMI dongle is connected from the monitor to the PC. On certain video and applications with fast-moving images, imaging ghosting, which appears as a trailing shadow, may occur.Accidental Damage-Additional Information: Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return damaged unit to Dell. Limit of 1 qualified incident per contract year. For more information, consumers visit Accidental Damage Service Contract (Consumer) or commercial customers visit Accidental Damage Service Contract (Commercial). Dell P2422H monitor uses a curved IPS panel, the corners of the screen may appear slight yellowish or pinkish, especially when viewing in dark room. This is normal IPS panel behavior and typically does not affect the overall viewing performance.

All other products will be delivered via the fastest available method (excluding bank holidays and weekends) and generally within 3-5 days, depending on customer location. Dim or discolored video can be caused by the video cable, so try reseating the cable and swapping with a known good part. A productivity hub: Transform your monitor into a productivity hub with RJ45 for wired Ethernet connectivity and USB-C providing up to 65W power delivery — all in a clutter-free setup. Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port.Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases. Some combinations of USB Type-C to HDMI dongle and video or graphics card (GPU) are not compatible to support the YCbCr color format.

Connect the USB upstream cable (shipped with your monitor) to an appropriate USB 3.0 port on your computer. Note: The Dell P2422H monitor is heavy; handle with extreme care. It is recommended to have two people to lift or move this monitor.Intel SME Study Disclaimer: Based on a 2018 survey of small business owners in five countries. Details here intel.com.au/smestudy Make sure that the video cable connecting the monitor to the computer is connected properly and is secure. CompleteCover: Service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. This service is only available in selected countries.

Change the resolution using the video or graphics card (GPU) utility like Intel HD Graphics Control Panel. CompleteCover:CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. Due to legacy platform cannot recognize or output 1920 x 1080, we suggest changing EDID to lower resolution to cover this compatibility problem.

Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen. Disable the YCbCr setting from the video or graphics card (GPU) utility like Intel HD Graphics Control Panel This is normal behavior of the monitor. Dell consumer monitors are inspected at 150-lux ambient lighting (similar to typical office lighting). Dell UltraSharp and Gaming monitors are inspected with a tighter criteria of 70-lux ambient lighting (dimly lit room but not dark). Hard drive retention: Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue tablets, except the Venue 11 Pro.