A small amount of ice is not a good indicator of how well your ice chest can retain ice due to excess air space within the cooler. Excess air space hurts ice retention. To maximize ice retention, fill your cooler to the top with ice and products. In addition, if the ice chest starts out warm, a small amount of ice could initially melt faster in a YETI cooler than a thinner-walled cooler. A YETI Outfitter will then work with you to gather more information about your warranty issue. If covered under warranty, we will then arrange the return of your product. Coleman Chiller Series Insulated Portable Soft Cooler: The zipper snagged on the liner almost every time we opened and closed it. While the hard plastic insert is an interesting feature, it makes the lunch box bulky.

Punctures, scratches, dents, normal wear and tear, and the natural breakdown of colours and materials over extended time and use are not warranted. Any limited edition product still under warranty will be replaced at the discretion of YETI with the same size product in a different colour based on availability. YETI reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. Products repaired or replaced under this warranty may or may not incorporate these changes. Since its inception, the brand has expanded into other areas, including drinkware, cargo, pet products and other outdoor living items that are crucial for adventures in the wilderness. The company is best known for creating high-quality, durable outdoor products, and our collection includes some of the best items in the range. From the famous cooler to travel mugs, lunchboxes and wine cups, we’ve got something for every outdoor explorer. Hydro Flask Large 5 L Insulated Lunch Box: Despite the insulation, this lunch box did not do well at preventing ice from melting. It could only hold five cans and the interior left room for a can to roll around and smash delicate things. Can Capacity Pre-Test: We filled each bag or box with as many cans as would reasonably fit to determine its maximum capacity.Stanley Classic Lunch Box, Hammer Tone Green, 5.5-Quart: This lunch box did extremely poorly during our ice test. While the stainless steel is durable, this one just couldn’t compare to others that offer insulation. Over the years, we’ve received many different reports from YETI users in the field regarding ice retention. Some customers have reported having ice after their two-week trip on the river while others have said that their “crappy brand X cooler will hold ice better.” You must have used the product only as intended and in accordance with the product’s care instructions We’re dedicated to making the most durable coolers and drinkware on the planet. But sometimes the unexpected happens. So if anything is wrong with your YETI product, we’ll work to make it right.

YETI Tundra® | YETI TANK® | YETI Roadie® | YETI ICE® | YETI THIN ICE™ | YETI Rambler™ Series | YETI LoadOut™ | YETI Trailhead Camp Chair™ | YETI Boomer™ Dog BowlIf a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts. Stain and Smell Test: We smeared two tablespoons of spaghetti sauce inside each lunch box and let it sit for four hours. After washing per manufacturer instructions, we looked for stains and gave each a sniff to see if any odors lingered.