The first step option is to power cycle the console. A power cycle is a soft reset that erases random bugs, specially power-related bugs. Once it’s off, press and hold the power button for seven seconds. Release it when you hear a second beep. It’s time to test your controller on the console. There’re two ways to sync a PS4 or PS5 controller to a PS4 or a PS5.

DualSense® wireless controller - PlayStation

The next step is updating the console. Your controller should work with the cable. If that’s not the case, please connect a keyboard and a mouse to your console’s USB port. Charge the Controller Similarly, if the console is in Rest Mode, you need to activate a unique “ Power Saving Feature” to allow the console to charge the controller in rest mode. To avoid confusion, you can set the controllers on any power outlet. Next, you must clean the controller thoroughly. Use a microfibre cloth, plus isopropyl alcohol, to remove all dust, rust, and grease from the peripheral. It’s also option 1 on the PS5. Again, take note of option 6 (“ Reset PS5“), as we may use it later.Some users call this error the “white light of death.” The light comes out of your controller’s LED indicator. As a result, your controller won’t connect to the PlayStation console. After power cycling the console, you will reset the controller, charge it, and clean it. Reset the Controller Still, repairing the controller is easy or even cheap. But before we go towards the troubleshooter, we should understand the possible causes first: If the controller responds, choose the option to restart the system. Now, the PlayStation correctly connected the peripheral. As you see, the error is most probably not on your console. A white light from the controller indicates the damage is on the peripheral itself. How to Fix PS5 or PS4 Controller Flashing White?

PS5 DualSense Edge Wireless Controller - White PLAYSTATION PS5 DualSense Edge Wireless Controller - White

There’re various methods to fix the problem. They range from changing the USB cable to resetting the controllers and the console. There’s dust and rust on your controller (particularly on the USB ports). It prevents it from connecting with the console. However, it’s not about testing a fix and then testing the controller. We’ll tell you the best moments to try the controller as we go through the list. Power Cycle the Console

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Then, the “death” moniker is because it sometimes indicates hardware damage.And if you’re wondering, the light on the controller should be blue or orange (when it’s charging). Always update your PS5 system software and the wireless controller device software to the latest version. If this method doesn’t work, there’re two things you can do. The first is testing another USB cable. It needs a USB-to-USB-type-C cable like this one. We will try updating the console if the method above doesn’t work. Use the secondary controller (or keyboard and mouse) if you must.

PS5 Controller Colours - Push Square All DualSense PS5 Controller Colours - Push Square

If you came this far, and none of these options worked, your controller is a fault. Most likely, there’s something broken within its enclosure. Jose Zapata has been writing about video games at TNT for nearly 4 years. He specializes in video-game troubleshooting, gaming lists, guides, and similar content.You can even spray isopropyl alcohol into the USB port, which helps clean the connections’ corruption. Additionally, you can use a wipe to clean the piece further. And if you find dirt in hard-to-reach places, you can use cotton swabs plus Isopropyl alcohol. As I said above, we’re going to charge the controller. At least, we’re making sure that it has a full charge. Internet and account for PlayStation™Network required. Account holders must be 7+, under 18s require parental consent. Full terms apply: playstation.com/PSNTerms.