And it’s likely that some young workers will continue to willingly put themselves into these environments because they want the validation Keenan craved – the ability to say, I got out alive. Of course, the career springboard and promise of increasingly voluminous compensation in an upwardly mobile environment doesn’t hurt, either. If you survive the right of passage, the pot of gold on the other side is, indeed, substantial. Trips are not the same without BIG Points. Earn BIG Points on your next AirAsia flight, hotel stay, tours, car rental and travel SIM with our partners. But do you know what? To start off with you have to be like that. If we don’t sort out standards, attitudes, aspirations, routines and a culture of rigour in Year 7, we’ve had it.” The details of the training were not divulged when more information was requested, but what Sir John did say was that an integral lesson was learning how to hold the line. The major rewards trip

At Hillcrest Academy, one of the TGAT’s primary schools, the walls are bursting with bright, proud displays of not just the children’s work, but pictures of the children themselves. The school motto: ‘With courage we dare to achieve beyond expectation’ is big and bold in the reception hall, and hanging from the ceiling in the canteen are two bikes. One of the great things about the Reward Gateway platform is that it gives us the ability to keep things consistent across our organisation but with the option to customise certain elements to suit employee needs in different sectors and business units. So, whilst the core messaging and benefits services we offer remains the same for most departments, we can really start to tailor our offering to individual business units to ensure maximum engagement with our benefits and discounts.” We’re in the top 3 per cent of the country for deprivation, we’ve got 43 languages spoken in the school, 50 per cent of pupils are EAL or new to English, 20 per cent have SEND or learning difficulties and over 50 per cent are on free school meals,” he says. ‘‘These families are coming from extreme poverty and difficult home lives. The classrooms and the school needs to be a wonderful environment.”

Sir John believes if you visit these schools, you will see an environment where behaviour is as good as it gets. And he has a challenge for you:

You sign into your account when you shop online or scan your card in-store. Each time you shop you collect “sparks”. Make BIG Points a part of your life. Shop and dine with our partners ranging from groceries, health and beauty, fashion, tech gadgets, F&B and loads more to earn BIG Points every day. It’s that easy! The app appears to have had some teething problems, however, with some shoppers taking to social media to complain they were unable to spend their Asda pounds in-store. To be in with a chance of winning, simply create a free Wolves Rewards account, using your existing Wolves account details to register. If you find another academy chain who has the same standard of behaviour as us, but approaches behaviour differently, I’d love to see how they do it. Because I’ve certainly never come across one.”

If you get great behaviour systems in place, but the teaching is largely uninspiring, then you’ve got big problems. It can’t just be bolted onto a school - everyone needs to be fully trained and properly behind it.’ We took a look at the loyalty schemes the big UK supermarkets are offering to see what value they are giving. Asda

But down a long corridor, there is a room in which pupils are sent if they reach phase five of seven of the secondary sanction pyramid (the primary sanction pyramid has six phases): isolation. There are teachers who will say they have worked in schools with a similar model and claim it has not worked. Sir John has little time for such comments, suggesting that if it did not work then it was simply being done badly. Keenan, who got a job as an associate in 2016, did have a sense that he’d be heading into a difficult situation. “You know what you're getting into, and like most jobs, if you want to reap rewards you’re probably going to have to jump through hoops and do some stuff that’s painful along the way.” For many teachers, it probably sounds like the basic rewards and sanctions policies that have been in place for decades in most classrooms: is he sure that no-one was doing this before he did it?Marks & Spencer’s Sparks loyalty scheme allows shoppers to get personalised offers, donate to charity and access sales early.

Apps are increasingly replacing the need to carry a plastic card and mean shoppers can get instant and personalised offers. Reasonable adjustment, he says, was originally about ensuring a child with a disability has an adjustment made so they enjoy full and equal access to everything everyone is doing. But he feels the requests now often make things worse, not better, for children. In 1998, we set up the original pyramids for ‘zero-tolerance’ behaviour - the concept is called Positive Discipline and Behaviour,” he says. “The two ‘pyramid’ structures work up in a hierarchical sense, one for reward and one for punishment. Need help recovering missing BIG Points? Make a claim easily and don't miss out on valuable points. The rules surrounding any ‘major rewards’ trip are simple - if you’ve been put into isolation or have been excluded, you cannot go.It seems the pupils spoken to at The Ruth Gorse Academy do understand, appreciate and agree with the tough love approach.