Once a condition is chosen, you can access self-help information, access local services and pharmacy advice, or get advice from your GP at the surgery.

You are due an asthma review. Please complete the asthma questionnaire via eConsult https://bit.ly/33qnK5Y . Having your information upfront will allow us to understand how you are managing your condition and, if you need an appointment, what type of appointment this should be. You may receive a phone call for you to speak to a health professional at the practice, this is because you may not need a face-to-face appointment to resolve your query. This will save you from having to come into the practice. You may be offered an appointment, either on the day or for a later date. This may not be with your GP, but may be with an Advanced Nurse Practitioner or other health professional at the practice, depending on your query. If your practice already uses an online consultation system that is integrated with the NHS App, you do not need to take any action to make it available in the app. eConsultis the most widely used digital and online triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in over 3,200 NHS practices, eConsult gives millions of patients access to their own GP online." - eConsult EConsult at Roseneath Medical PracticeSo gp’s there’s no covid, patients need doctors to consult with not computers. So get your stethoscope’s out, open your doors and let the patients in. It’s pathetic!!!! If the doctor or nurse decides they really need to see you in person, they will suggest you come in for a face-to-face appointment. In our experience, around 4 in 5 patients can be helped without them going into the practice for an in-person consultation. Limiting face-to-face appointments to those who really need them is very important, especially during COVID-19, as people might not show any signs of being ill. Your doctors or nurse can dedicate more time to helping you

If you submit your request after 3pm, your practice will respond be the end of the next working day.

EConsult is available for patients registered with our practice. The service is operational between the hours of 8 am and 5:30 pm, Monday - Friday. eConsult is one of a range of services your GP practice offers to make accessing the right help from general practice easy. eConsults can be either administrative or medical (clinical) in need. If selecting ‘treatment and advice from my GP’ you will be directed to complete an online form about your symptoms. You will need to confirm that you do not have any symptoms that require immediate or urgent care. Please answer questions as accurately as you canso we can find the best way to help you. You can submit your own eConsult once you are 16 years old. If you are below 16 and wish to discuss an issue that your parents are not aware of, please phone the surgery to speak to reception.