It is important to ensure that you clean the bottles thoroughly before you get them refilled though. The store staff are under strict instruction not to refill a bottle that hasn’t been cleaned properly, presumably because of some sort of cross-contamination issue.

Achieved using full regime of shampoo, conditioner and scrub. Visibly repairs hair. Hair scrub coming soon. Stay tuned for availability. So, when you dig around in their FAQs, you do find that there are some ingredients used that, although considered safe, may have some environmental concerns. However, all The Body Shop’s stated aims are to improve in all these areas.Give dry, damaged hair that is prone to breakage the TLC it deserves with our Shea Moisture Restore Shampoo Bar. However, they have removed the use of things like microbeads, they don’t use Methylisothiazolinone (a controversial preservative) and state that their aim is to use natural ingredients wherever possible. Now vegan and made with 90% ingredients of natural origin, including ginger essential oil and birch bark and white willow bark extracts, our shampoo helps wash away loose flakes, leaves dry scalps feeling soothed and rebalanced. However, if you’d like to find out more about these products, read my full Body Shop Shampoo Review to see my take on the pros and cons. Vegan and cruelty-free

Our shampoo bar for dry, itchy, flaky scalps is sulphate-free and made with 93% natural-origin ingredients, including ginger essential oil, birch bark and white willow bark extracts, and helps to fight loose flakes and leave scalps feeling soothed from dryness. But we haven’t stopped there. Our bars have been ergonomically designed with a wide base to give you a sturdy grip, as well as added massage indents for easy and effective application. So, you can enjoy the same root-to-tip experience you get with your regular shampoo. The moringa smells lovely, and as with some of the other shampoos in The Body Shop vegan haircare range, it makes my hair shiny and doesn’t weigh it down. I’ve found the moringa particularly useful for when I have to wash my hair more frequently for any reason. My partner uses the Ginger shampoo now too. Previously, he had used T-Gel to treat dandruff but that is quite a strong product that is also not vegan or cruelty-free. He has found the Body Shop Ginger range actually more effective, and kinder to his scalp. Refillable ranges The Ginger has a lovely, cooling feeling when you first use it and again, can be applied and rinsed out very easily. I am also able to leave my hair for 3-4 days between washes which is great.Strangely, I am old enough to remember when The Body Shop originally offered refills in-store (many years ago!). Presumably, it became unsustainable at the time. Hopefully, they have now come up with better processes and products to ensure this can become a permanent feature. Made with Vegan Silk Protein, use this pleasantly gingery-scented stuff as part of our 3-step Ginger routine to help repair hair from the inside out and leave dry scalps feeling nourished, happier and healthier.* Made with Vegan Silk Protein, use this seriously refreshing shampoo as part of our 3-step Tea Tree routine to help repair hair from the inside out.*

In addition, The Body Shop is accredited as cruelty-free by PETA and has the Leaping Bunny certification too.As a business, they have never tested on animals and The Body Shop is an active campaigner on these issues too, trying to ensure that animal-testing is abolished worldwide. Now vegan and made with 91% ingredients of natural origin, including organic banana puree, this ridiculously fruity-smelling Banana Shampoo leaves dry hair looking smoother and less frizzy. And feeling softer, fresher and healthier.*I do like The Body Shop products, and their haircare ranges are no exception. I have enjoyed using the shampoo and conditioner ranges and they seem to provide the results they promise. The shea certainly helps to repair and rehydrate my hair when I have stressed it out in swimming pools and the sea! My partner now use the ginger shampoo all the time to help control dandruff and I use it to calm things down when I have an itchy scalp. But we haven’t stopped there. Our bars have been ergonomically designed with a wide base to give you a sturdy grip, as well as added massage indents for easy and effective application. So, lather up for an ultra-foamy and sensory in-shower experience that’s as good as your favourite shampoo. Say ‘see ya!’ to dry scalps and ‘hello!’ to hair that feels seriously swishable. Our bestselling Ginger Scalp Care Shampoo is now better than ever. But because I have very fine, straight hair, I find the product a little too heavy for normal use. I prefer to only wash my hair every 3 days, but tend to find that it needs washing again on the 2nd day with this because it gets a bit lank.