Most of our product pages have a link to the warranty procedure for that manufacturer and we encourage you to follow the instructions on these pages which will normally direct you to the manufacturers helpline.

If you are having the goods delivered outside the EU, then UK VAT does not apply – this also applies if we have onward shipment proof of the goods leaving the EU. Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. following the guidance below, you can help us to help you when a product is not what you expected, or is faulty. Since Turf, Wildflower Turf, Sedum and topsoil can be heavy, and the pallet trolley pulled by the driver has small wheels, pallets cannot be delivered onto soil, grass or gravel – a tarmac or paved surface is required.The item should not have been worn and should be in the same condition as when supplied (we appreciate you may have tried it on for size) All “tags” and labels should be intact. We will not sell to persons that do not meet the age restrictions for this product and by continuing with this purchase you hereby consent to the processing of your personal data for age verification purposes. The Fiskars Servo-System™ Grass Shear GS42 hand tool boasts handles made from FiberComp (a fiberglass reinforced polyamide) to make them extremely lightweight and strong.

Versatile tools to have in your shed or caddy, gardening scissors and shears carry out tasks like opening soil bags and supplies, pruning flowers, snipping herbs and harvesting produce. We recommend that you only make arrangements for tradespeople to carry out work on your behalf after your turf or other products have been delivered. Most of our products for sale in the UK will be delivered by being transported by a pallet courier that primarily uses 18-tonne rigid trucks that are built for reaching the majority of UK addresses. The Fiskars edging shears feature heat treated carbon blades steel blades for added strength to make grass cutting effortless. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.If you do not contact us within 14 days of purchase, we will direct you to the manufacturers guidelines. Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences.