Ensure that all customers are engaged with a friendly open-ended approach within a reasonable amount of time or when displaying buying signals In the absence of the store manager, variances and banking issues must be dealt with as per company guidelines You may need to deal with any staff grievances that arise and escalate these to The Head of Operations or HR if appropriate Ensure that all customers are engaged with a friendly, open-ended approach, within a reasonable amount of time or when displaying buying signals Deliver outstanding customer service by promoting a pro-active, helpful, and friendly attitude among the staff

We put all pets' health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4's Puppy School to give all our customers and their pets the very best and most up to date advice. As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customers and their pets. So whether they're shopping with us online or instore, our friendly and knowledgeable teams are here to help.We are looking to expand our team by adding an Admin Assistant to the Buying team. Working closely with the head office team and our store managers, this ro:le will be an integral part of the business ensuring all administrative tasks are performed to a high standard. In the absence of the management team, ensure that staff are at the store a minimum of 15 minutes before it is due to open and be ready to trade at the specified time Support the management team in ensuring that all staff are correctly inducted and made aware of the company’s Health and Safety procedures Pets are our most loyal and loving companions, bringing us constant joy and happiness in our lives. Why not pamper your pet with the highest quality toys, accessories, dental care and the healthiest foods you can get? Everything you could possibly need for your favourite animal friend - Just For Pets has you got you sorted. Our comprehensive range of pet supplies caters to dogs, cats, fish, birds, reptiles, small animals and more. The working day does not end until the store is in a presentable condition for the next day’s trading, the tills are cashed up and all end of day procedures are complete

Work with the store team to maintain store standards: The working day does not end until the store is in a presentable condition for the next day’s trading, the tills are cashed up and all end of day procedures are complete Health and safety guidelines are there for your own protection and for the safety of your staff and customers. It must always therefore be adhered to, in line with the Health and safety manual.

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Our veterinary team is committed to providing exceptional veterinary care in a friendly, clean, and comfortable environment. Dr. Tillman has years of experience treating common, serious, and emergency conditions that affect pets. Whether you are seeking wellness and preventative care, medical, dental or surgical treatment for your pet, Just 4 Pets Wellness Center is here for you. In the absence of the store manager you may need to deal with any staff grievances that arise and escalate these to Store Manager if appropriate

Ensure all staff are present and ready for work on time in the correct uniform – as per company policy You are responsible for organising the staffing in your store and that there is always appropriate cover. You will need to deliver correct staffing levels in line with your budget Reporting into the Management team you are responsible for exceeding our customers' expectations by delivering outstanding service throughout the store, ensuring that you always deliver the very highest standard of pet care and build strong working relationships within the store team and with our customers. You will actively seek to grow your knowledge and expertise for the benefit of our customers and their pets. Attend store meetings and contribute to planning and the implementation of new company initiatives.Where required support the store manager in completing paperwork and administrative tasks on time as per company guidelines All staff should be correctly inducted and made aware of the company’s Health and Safety procedures Every pet has unique needs and desires, from spirited kittens and curious pups to the serene company of mature companions. As your pets grow and change, their needs evolve – from the playful energy of youth to the calm comfort of their golden years. Likewise, different breeds, whether they're cats , dogs , birds , or fish , have their own unique traits and necessities. Our online pet store has meticulously curated products that cater to the needs of each animal. So, whether you're catering to the needs of a specific breed or age, shopping with us ensures you'll find just the right product, tailored with care. At Just For Pets, we're here to accompany you and your pet through every step of their journey. Completing sales correctly and efficiently at the till, and personally ensuring that every customer leaves the store with a fantastic farewell. You are responsible for supporting the store manager in organising the staffing in your store and that there is always appropriate cover.

You are always required to maintain excellent standards of presentation and cleanliness in the shop, in line with the store layout sheet. Delegating these jobs to your team is one of your key duties Studies have shown that the bond between people and their pets can increase fitness, lower stress and feelings of loneliness, and bring happiness to both their lives. Our goal is to provide quality health care to help ensure a long healthy life for you and your pet. You are always required to work with the management team to maintain excellent standards of presentation and cleanliness in the shop, in line with the store layout sheet. Sharing your skills and knowledge with customers to help them provide the best possible care for their pets.

Support the store manager in ensuring that all staff are correctly inducted and made aware of the company’s Health and Safety procedures Ensure that sales staff do not eat, chew gum, or use personal mobile phones on the shop floor, or have wallets or purses on their person The drive and determination to work equally well as part of a busy team and under your own initiative You are expected to communicate information on competitors, new products and opportunities with your team and the wider business